Welcome to ElevateBuys! (hereinafter referred to as the “Site”). To ensure that you have a comprehensive understanding of our shipping policy, please read the following Shipping Terms (hereinafter referred to as the “Terms”). These Terms apply to all orders you place through the Site.

  1. Shipping Range

We currently provide shipping services covering the United States and some international regions. Please confirm the specific shipping area and fees at checkout. We may adjust the shipping range and fees based on actual conditions.

  1. Order Processing Time

Processing Time: We usually process orders within 1-2 business days after receiving the order. Order processing time does not include weekends and holidays.
Shipping Time: Once the order is processed, we will hand over your package to the shipping company as soon as possible. Shipping time will vary depending on the shipping method and destination you choose.

  1. Shipping Method

We offer the following shipping methods for you to choose:

Standard Shipping: Usually takes 5-7 business days to deliver.
Expedited Shipping: Usually takes 2-3 business days to deliver, and the specific time varies depending on the destination.
Next-day delivery: Once the order is completed within a business day, it is usually delivered within 1 business day.

  1. Shipping costs

Shipping costs vary depending on the weight, size and destination of the order. At checkout, you can review and select the appropriate shipping method and cost.

  1. Order tracking

Once your order is shipped, we will send you a confirmation email with a tracking number. You can track the status of the package on the shipping company’s website with the tracking number we provide.

  1. Receipt

Sign for receipt: Please check the integrity of the goods when you receive the package. Signing for receipt means that you have confirmed the receipt status of the goods.
Failure to deliver: If your package cannot be delivered due to an incorrect address or other reasons, the shipping company will return the package to our warehouse. We will contact you to confirm re-delivery or refund after receiving the returned package.

  1. Damage and loss

Damage: If the package you received is damaged during transportation, please contact us within 48 hours after receiving the package and provide photos of the damage and order information. We will assist in processing returns and exchanges.
Lost: If your package is not delivered within the estimated time, please check the package tracking information first. If you still cannot solve the problem, please contact us and we will assist you in solving the problem of lost package.

  1. International Shipping

For international orders, there may be additional customs duties, taxes and other fees, which are borne by the consignee. Please understand the relevant international shipping policies and fees before placing an order.

  1. Policy Changes

We reserve the right to modify the shipping terms at any time. The changed terms will be posted on this website and will take effect immediately. Please check regularly to obtain the latest shipping policies.

Thank you for choosing ElevateBuys for shopping. We are committed to providing you with efficient shipping services to ensure that your shopping experience is smooth and pleasant.